Privacy, Return and Dispute Policy

Effective Date: April 07, 2025

The Law Offices of Laura M. Groves ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect information submitted through our website, in accordance with the laws of the State of Washington.

1. Information We Collect: When you interact with our website, we may collect the following types of personal information: Contact Information: such as your name, email address, phone number, and any other details you voluntarily provide via our contact form. Message Content: any information you include in the body of your inquiry. We do not use cookies, analytics tools, or third-party tracking technologies.

2. How We Use Your Information:  We use the information you submit solely to:  Respond to your inquiries; Communicate with you, at your request.
We do not sell, rent, share, or otherwise disclose your personal information to third parties unless required by law or legal process.

3. No Attorney-Client Relationship:  Submitting information through this website does not create an attorney-client relationship. That relationship is only formed through a separate, mutual agreement after direct communication with our office. Please do not send confidential or sensitive information through the website.

4. Data Security:  We take reasonable steps to safeguard the information you submit through our website. However, no method of electronic communication is completely secure. Use discretion when deciding what to share online.

5. Your Rights and Choices: If you wish to review, correct, or delete personal information you have submitted to us, please contact us directly at laura@lauragroveslaw.com.

6. Updates to This Policy:  We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date

At Law Offices of Laura M. Groves, we are committed to transparency, fairness, and ethical billing practices. This Return and Dispute Policy outlines your rights and our responsibilities concerning payments made to our office. 

1. Transaction Currency: All transactions conducted through this website are processed in United States Dollars (USD).

2. Refund Policy: We do not sell digital products or prepaid legal services through this website. All payments submitted are for legal services rendered or to be rendered in accordance with an executed fee agreement or engagement letter. Unearned funds are fully refundable. If payment has been made for services not yet performed or for time not yet billed, you may request a refund at any time. Refunds are issued to the original payment method.

3. Dispute Process: If you have questions or concerns regarding a charge, we encourage you to contact us directly before initiating a formal dispute through your financial institution. Please email us at laura@lauragroveslaw.com or call us at [Your Phone Number] so we can resolve the issue efficiently and professionally.
4. No Attorney-Client Relationship via Payment: Making a payment through this website does not create an attorney-client relationship. Representation is only established through a signed agreement following personal communication with our office.